Skip to content
Thanksgiving Closure (November 28 and 29): Warehouse and customer service will be closed, but tkbtrading.com is available 24/7. Orders placed during closures will ship between 12/2 and 12/4.
Thanksgiving Closure (November 28 and 29): Warehouse and customer service will be closed, but tkbtrading.com is available 24/7. Orders placed during closures will ship between 12/2 and 12/4.

By Kaila Westerman, TKB Trading, LLC on 2015-10-07


 Submit a Ticket

Thanks to those taking time to report goods, bads and uglies on our new website.  Keep 'em coming! We need your feedback!

Today we added the WISHLIST function.  It's like pretty much any other wishlist you see on the net, but you do need to be logged in with an account in order to use it.

Speaking of Logging In . . . many customers on our old site are confused about how to move over to the new site because their existing login info doesn't work.  Unfortunately, because our old site is so old, we are not able to download customer lists and then upload them over to the new site ... or at least we haven't figured out how to do that yet.  So, YES, you will need to create a new account at the new site.  Good news is we will keep your old data on file so we can look it up for you in case you need it.

We also added two new payment methods:  Amazon and Google Wallet.

We are still trying to figure out a solution to get the Search function to work in an intelligent way.  As it is, if you type in "Vegan", it will pull up anything with the word Vegan in the description, including the phrase "Not Vegan".  So, basically it is useless.  We'll find a work around eventually, though.

Oh, we did make our Knowledge Base a little easier to find and search through.  It is in the popout on the right hand side of the site.

Thanks for your continued support.

Kaila Westerman

p.s., forgot to mention we are now gearing up to start adding new things to our product line, so feel free to drop us a line with your requests!  We are really looking forward to getting our hands dirty with you again.


Previous article Increase Lip Gloss wear-resistance with new Citrine Clear Wax

Comments

Jennifer - November 16, 2015

I’m LOVING the new site! I would love to see more options for eyeshadow palettes, maybe some that are magnetic but plastic instead of cardboard. I would also love to see all sorts of different packaging for pressed packages, and maybe even a different style of jar for loose powders. The ones guys have the lids tend to come loose very easily (but that’s the problem with all jars of that style)

Angelica - October 11, 2015

Hi! New site looks great! I would love to see slim and oval shaped lip balm tubes in the clear plastic, as well as pouring trays for those.

Leave a comment

Comments must be approved before appearing

* Required fields