Refund policy
No Refund and Exchange Policy
TKB Trading is committed to providing high-quality products for cosmetic formulation. For safety and purity reasons, we do not accept returns, exchanges, or refunds on any consumables.
This includes:
* All Bases ( Lips, Nails, Soaps, Body)
* Oils (Essential & Flavoring)
* Colorants ( Powders, Liquids, Cream, Paste)
* All Additives
* Butters and Waxes
* Kits
If your product arrives damaged, incorrect, or defective, please contact us at support@tkbtrading.com so we can review the issue in accordance with our policies and applicable law.
Product Safety and Use
Product Safety & Usage Advisory:
The safety of individual products offered by TKB Trading has not been formally established or evaluated by regulatory authorities. As with all cosmetic or ingredient-based materials, we strongly recommend conducting a patch test before full use, particularly if you have sensitive skin or known allergies. Discontinue use immediately if irritation, redness, discomfort, or any adverse reaction occurs. Users are responsible for ensuring proper handling, hygiene, and sanitation when using our products, especially in shared or professional settings.
Proper Use of Products:
Certain products—such as dipping powders and similar formulations—are intended for single-use applications only to maintain product safety and prevent contamination. Please follow all usage instructions carefully. Deviations from recommended use may compromise product performance or user safety.
Product Information and Formulation Guidance:
Formulation guidance, usage suggestions, and ingredient combinations are offered in good faith but without guarantee. It is the responsibility of the user to determine the suitability of any product for their intended purpose and to ensure compliance with all applicable laws and regulations, including FDA and international cosmetic guidelines.
Warranties and Limitation of Liability
Our disclaimer of warranties and limitation of liability are set out in Section 9 of our Terms of Service. Nothing in this Refund Policy limits any rights or remedies that cannot be excluded or limited under applicable law.
