Coronavirus and Bay Area Shelter In Place
Last updated 4/1/20
TKB Trading is under a government mandated Shelter In Place through May 4.
We value community health and safety over profits. We take the concept of social distancing seriously. For this reason, we have reduced our staff and implemented CDC recommended policies regarding health and safety.
We understand that you have a business to run. We want to support that. Here is what you need to know:
This week, we are shipping orders placed 3/17-3/23.
If you would like to place an order and can accept a 1-2 week processing time, please
Click on the Lock Icon at the upper right corner of this screen.
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If you are here for TKB Gloss Base, we are currently selling it on 3 platforms: Here at TKB; on Amazon.com but shipped by TKB; and on Amazon.com Prime shipped by Amazon. Each method has a different price point. Here on our site is the most cost effective.
In all cases, if you order just the base (no other product) we will ship very quickly (1-2 days). This is because we are shipping Gloss Base from out-of-state locations.
You may cancel an existing order for a full refund at any time. Unfortunately, our card processor is taking 10 business days to return the money to your bank. We have no control over the timeline, unfortunately.
If you have any problems or concerns, contact us for help by clicking here to Submit a ticket. Please include your order number for quicker service.
We are very sorry for the inconvenience. We will update our website and social media pages as we have news.
Kaila Westerman and the Team at TKB Trading